Server

SUMMARY

Provide guests with food and drink, accompanied by friendly, attentive, and gracious service. The

Server is responsible for being thoroughly familiar with all food and beverage items and also for

having a working knowledge of table service, cash control, POS Operation and suggestive selling techniques.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, and other duties may be

assigned.

Hospitable, helpful and informative guest service and interaction

Greeting the guests within 60 seconds of them being seated in a friendly and courteous manner

Effectively using suggestive selling techniques

Proficient in all POS system functions, including timing / firing orders and checkout procedures

Handling all cash and credit card transactions for guests according to company policy

Thorough knowledge of all items offered within the restaurant, including but not limited to all food, beer, wine, liquor and daily specials (food and drink).

Ensure that every food and/or beverage that is prepared is properly accounted for on each check

Inform the proper team members (manager, chef, etc.) of any needs or inefficiencies that affect dining

room performance and ultimately, the guest.

All opening and closing side work and running side work

Sincerely say thank you and goodbye, to all guests every time as they leave the bar and/or the restaurant and invite them to visit again.

Assist other departments as necessary

Other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES

No Supervisory Responsibilities.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform

the essential functions.

 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience

and/or training; or equivalent combination of education and experience.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Alcohol Awareness Training and Food Handler’s card required.

 

PHYSICAL DEMANDS

Must be capable of moderate lifting, bending, stooping, standing, walking, and kneeling in an eight (8)

hour shift. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the team member is regularly required to stand and reasonable dexterity. The team member frequently is required to walk, reach with hands, arms, talk

or hear and taste or smell. The team member is occasionally required to sit, climb or balance, stoop,

kneel crouch or crawl. The team member must frequently lift and/or move up to 10 pounds and

occasionally lift and/or move more than 50+ pounds.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member

encounters while performing the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

The work environment noise level is usually moderate.

server