Plaza Hotel and Casino

Essential Functions:

Responsible for practicing, supporting, and promoting PlayLV’s’ “Beyond the Best’s” Company-wide culture and demonstrating Championship Service Standards at all times.
Assists guests by giving directions and answering questions in a friendly and courteous manner.
Respond to emergencies. Assists injured guests and applies first aid as necessary until professional help arrives. Apply basic knowledge of first aid, CPR and other emergency procedures as appropriate; and requesting additional assistance as needed
Patrol and observe all areas to ensure guest and Team Member safety. Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision.
Respond to disturbances as well as observe, report, document and take action as directed.  Investigates all accidents on PlayLV’s premises
Knowledge of and enforcement of applicable laws, policies and procedures.  Checks identification of guest to insure that only those 21 years of age and older are allowed in gaming areas.
Ability to diffuse and manage violent situations and if necessary restrain a person using physical tactics learned in security training.
Learn and apply general crime prevention techniques in accordance with PlayLV asset protection policy.
Transport and protect Company funds and assets.
Minimum Qualifications:

Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
High School Graduate or Equivalent
Previous security experience preferred.
Maintain all required work cards including proper work authorization at all times.
Must be 21 years of age
Literacy and fluency in English
Ability to deal with violent situations by verbally defusing them or by physically restraining a violent person
Report writing skills
Computer literacy preferred
Able to pass a Background check
Must have a valid Nevada Driver’s License
CPR License Preferred
Required Work Cards:

Gaming Registration           ¨         Minimum Age Requirement: 21

DMV Printout

Alcohol Awareness              ¨          ¨

Physical Requirements:

Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
Ability to move quickly in response to emergency situations
Ability to rapidly climb stairs to provide assistance during an emergency
Must be able to bend, lift up to 100 lbs. and to carry the weight up to 20 feet
Must be able to walk/stand up to 8 hours per day
Work Conditions:

Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second hand smoke.  Work may be performed in small areas with a 3 ft. wide access.  Tasks performed from a non-sitting position.  Team Members will be required to stand, walk, lift, reach, push, pull and grasp.  These tasks include the maintenance and care of assigned area.  Work may entail trained chemical usage.  Constant contact with fellow Team Members and Guests.


Important Notices:

This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time.  Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
Team Member is required to sign this document in the space provided below, acknowledging receipt and comprehension of this job description.

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