Arizona Charlie's

Summary: Monitors and patrols assigned areas to provide a safe environment for guests, employees, the company and their property. Provides outstanding guest service to guests with questions and/or concerns. Performs all other related and compatible duties as assigned.
Essential Functions:
• Provides protection for the casino and its employees and guests
• Guards all transfers of moneys and tokens on the casino floor and transports hopper fills, chip fills and credits
• Performs the duties of a security officer
• Completes all incident reports pertaining to outside patrol issues
• Controls the flow of traffic at the entrance of the garage and inside the garage
• Escorts armored car personnel around the property
• Functions as fire control center officer and time officer to relieve other officers for their breaks
• Escorts trespassing individuals off property
• Assists guests in locating lost vehicles
• Maintains bicycle in operating condition
• Investigates auto accidents
• Secures the operations office during in-custody situations
• Responds to the pod during alarm situations
• Answers guest questions, provides directions to guests (escorts guests to desired location, if possible), and assists guests with any challenges that the guest brings to attention
• Performs other duties as assigned

• High School diploma or equivalent
• Must be at least 21 years of age
• 1 to 3 years relative experience, military experience, or equivalent combination of experience and education preferred
• State proficiency qualification with weapon
• Proven experience providing outstanding guest service
• Ability to make sound decisions during difficult situations
• Ability to maintain composure during emergency situations
• Ability to remain alert and pay attention to detail throughout entire shift

Required Work Cards
Alcohol Awareness
• Gaming
• Nevada Driver License

Physical Requirements
• Ability to ride a bicycle for an extended period of time
• Regularly walk, stand, stoop or sit at a desk or table
• Ability to jog or run as situations dictate
• Ability to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.
• Speech, literacy, hearing and vision (critical)
• Ability to ascend or descend ladders, scaffolding and ramps
• Ability to drive motor vehicles
• Ability to distinguish shades of color

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